Withdrawals & Transfers
Can’t make it to the startline on event day?
Please check the dates and details below:
SingleTrack will offer a full refund to anyone if they do not wish to race during their/ their partner's/ their surrogate's pregnancy or are not ready to run postpartum.
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Prior to the end of the ‘Early Bird’ phase, athletes have four options:
Option A / WITHDRAW and receive a full refund.
There is a $20 flat administration fee for ALL refunds.
Option B / Rollover to next year or another SingleTrack Events race:
Athletes can rollover their entry to next year’s event or another SingleTrack Events race at no charge.
When entries open for another SingleTrack Event, please contact us and we’ll send you a code to enter.
Please note IF you select this option, you are NOT entitled to a refund at a later date.
Option C/ Transfer to a friend
There is a $20 flat administration fee for ALL person-to-person transfers.
Transfers are available up until 5pm on the Wednesday prior to the event.
Please email hello@singletrack.com.au to request a transfer
Option D/ Change of distance
There is a $20 flat administration fee for distance upgrades or downgrades.
Upgrades and downgrades are available up until 5pm on the Wednesday prior to the event.
Athletes will not receive a refund for the price difference for a downgrade.
Athletes will need to pay the difference in entry cost for an upgrade.
Please email hello@singletrack.com.au to request a change of distance
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During the ‘Standard’ pricing period, you have four options:
Option A / WITHDRAW and receive a 50% refund.
There is a $20 flat administration fee for ALL refunds.
Option B / Rollover to next year or another SingleTrack Events race:
Athletes can rollover their entry to next year’s event or another SingleTrack Events race at no charge.
When entries open for another SingleTrack Event, please contact us and we’ll send you a code to enter.
Please note IF you select this option, you are NOT entitled to a refund at a later date.
Option C/ Transfer to a friend (NO LONGER AVAILABLE DUE TO WAITLISTS IN PLACE)
There is a $20 flat administration fee for ALL person-to-person transfers.
Transfers are available up until5pm on the Wednesday prior to the event.
Please email hello@singletrack.com.au to request a transfer
Option D/ Change of distance (SUBJECT TO AVAILABILTY IN OTHER RACES)
There is a $20 flat administration fee for distance upgrades or downgrades.
Upgrades and downgrades are available up until 5pm on the Wednesday prior to the event.
Athletes will not receive a refund for the price difference for a downgrade.
Athletes will need to pay the difference in entry cost for an upgrade.
Please email hello@singletrack.com.au to request a change of distance
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No REFUNDS or ROLLOVERS are available from 30 days prior to the event: we are all into race mode!
We understand that accidents, work or family commitments and injuries happen; but we do ask that athletes acknowledge their entry fees are committed by SingleTrack Events to produce a great trail running festival.
Option C/ Transfer to a friend (NO LONGER AVAILABLE DUE TO WAITLISTS IN PLACE)
There is a $20 flat administration fee for ALL person-to-person transfers.
Transfers are available up until 5pm on the Wednesday prior to the event.
Please email hello@singletrack.com.au to request a transfer
Option D/ Change of distance (SUBJECT TO AVAILABILITY IN OTHER RACES)
There is a $20 flat administration fee for distance upgrades or downgrades.
Upgrades and downgrades are available up until 5pm on the Wednesday prior to the event.
Athletes will not receive a refund for the price difference for a downgrade.
Athletes will need to pay the difference in entry cost for an upgrade.
Please email hello@singletrack.com.au to request a change of distance